This shipping policy complies with EU consumer regulations and Google Merchant Center transparency requirements.
I. Shipping Coverage and Tax Policy
Applicable Regions
We currently ship only to the following 25 EU countries:
- Denmark, Spain, Ireland, Netherlands, Portugal, Lithuania, Hungary, Slovakia, Finland, Bulgaria, Croatia, Austria, Italy, Sweden, France, Czech Republic, Belgium, Poland, Estonia, Greece, Germany, Luxembourg, Latvia, Slovenia, and Romania.
Non-EU Regions
- Shipping is not yet available to regions outside of the above-listed countries.
Tax Information
- All product prices exclude Value Added Tax (VAT).
- For the listed 25 EU countries, no additional import duties or shipping fees will be charged.
II. Order Processing and Delivery Time
Processing Time
- Orders are processed within 12–24 hours on business days (weekends and holidays excluded).
Shipping and Delivery
- Orders are shipped from our Poland warehouse within 24 business hours.
- Estimated delivery time is 4–7 business days. Actual delivery time may vary slightly depending on logistics conditions.
Out-of-Stock Items
- Please allow 10–14 business days for shipment after restocking.
Tracking
- Once your order is dispatched, a tracking number will be sent to your registered email address.
- To track your order, log in to your account on https://www.globalkukirin.com and go to the "Order Details" page, then click "Track" for real-time updates.
- Supported shipping carriers:
III. Other Information
Customer Service
We aim to respond to all customer inquiries within 24 hours.
Uncontrollable Delays
Extreme weather, customs inspections, carrier backlogs or other unforeseen circumstances may cause delivery delays. We recommend checking your tracking information regularly for real-time shipment updates.
Supplementary GMC Required Clause (No modification to original core rules)
This policy serves as a transparent disclosure of all shipping terms and does not override your statutory consumer rights under applicable EU consumer protection laws. All shipping fees, tax and delivery timelines are fully displayed before checkout with no hidden surcharges.
